The Usability of Accessibility

April 5, 2021

Mark Friend

Mark Friend

Principal User Researcher & Accessibility Lead

11:50  -  12:20

You’ve evangelised for accessibility, the development teams have bought in, and they’ve begun adding accessibility features into their game. How do you then provide valuable and actionable feedback to them, and what is the best approach to take? In this talk, Mark will share how and why the PlayStation Studios User Research team transitioned from checklist-style accessibility reviews to a focus on holistically evaluating the impact that accessibility has across the entire user experience, as well the challenges and successes of shaping the process over the last 3 years.